Bank account details

Following is bank account details to transfer the amount in Blue Poppy Holidays Private limited account. Please read the cancellation charges and other terms and conditions given below before paying the advance amount. By paying advance amount you agree to these terms.

Payment Processing Fees
Any charges, including but not limited to MDR fees, Rupay, credit card, UPI, or any other payment processing fees or charges levied by the respective service provider for payment transactions, shall be borne entirely by the client. These fees will not be deducted or adjusted from the payable amount due to our company.

Name:- Blue Poppy Holidays Private Limited
Bank Name :- ICICI Bank
Account Number 046105500224
Branch : BAHADURGARH, HARYANA
IFSC Code : ICIC0000461

Transfer using QR code.

You can also transfer using following QR code, by using any of the UPI payment apps like Paytm and Googlepay.

Blue Poppy Holidays Private limited QR code for Payment.

Cancellation Charges

We understand that sometimes plans may change, and we strive to offer flexibility where possible. However, to ensure fairness to all our guests, we have implemented the following cancellation policy:

  1. Cancellation More Than 14 Days Before Check-in:
    • A 10% cancellation fee of the total booking amount will be charged. The remaining advance payment (if any) will be refunded.
  2. Cancellation 7 to 14 Days Before Check-in:
    • A 50% cancellation fee of the total booking amount will be charged. The remaining advance payment (if any) will be refunded.
  3. Cancellation 0 to 7 Days Before Check-in:
    • A 100% cancellation fee of the total booking amount will be charged. No refund will be provided.
  4. No-shows or Early Departures:
    • In case of a no-show or early departure, the full booking amount will be charged, and no refunds or credits will be provided.
  5. Refund Processing Timeline:
    • All eligible refunds will be processed within 7 working days from the date of cancellation approval.

Peak Season Policy (May, June, and Year-End)

  • Peak season bookings (May, June, and December 20th – January 5th) are non-refundable and non-reschedulable. No refunds or credits will be issued for cancellations made during these peak dates.
  1. Force Majeure:
    • In the event of unforeseen circumstances beyond our control (e.g., natural disasters, government restrictions, etc.), guests will be offered the option to reschedule their stay for any available date within the next 2 years, subject to availability. However, rescheduling will not be permitted during peak periods, as outlined above.

Special Circumstances:

  • We understand that there can be exceptional circumstances (such as health emergencies or severe weather conditions) that may force you to alter your travel plans. We encourage guests facing such situations to contact us directly to discuss possible adjustments to their reservations.

For Any Inquiries or Assistance:

Our goal is to ensure your booking experience is as seamless and accommodating as possible. Should you have any questions or need further clarification on our updated cancellation policy, please don’t hesitate to reach out to our friendly customer service team.

Terms and Conditions :

  • No refunds are available for early checkouts, and all balances must be settled during check-in.The journey from Haridwar to Auli takes approximately 7-8 hours. Please start your trip by 6:30 am from Haridwar or Rishikesh. Refunds will not be issued for last-minute cancellations resulting in non-arrival.
  • If, for reasons beyond Blue Poppy Resorts’ control, a booking cannot be honored, there will be no refund. However, Blue Poppy can adjust the amount for future bookings within the next year, applicable only for fully paid reservations.
  • There are stairs to climb to reach the resort and senior citizens are part of the trip, kindly contact the management.
  • You can find the Google Map Location of Blue Poppy Resorts Auli
  • Kindly note that the remaining amount for your reservation must be settled 7 days before your scheduled check-in date. Blue Poppy Holidays retains the right to cancel the booking if the balance is not paid on time, and the initial advance amount will be forfeited. If your booking is made more than 7 days in advance, you can secure your room by paying a 50% advance. Regardless, the full balance must be cleared before check-in to avoid any inconvenience, as check-in will be regrettably refused otherwise. We appreciate your cooperation in ensuring a smooth stay.
  • Blue Poppy Holidays organizes trekking tours to the Valley of Flowers; visit our website for more information at https://valleyofflowers.info.
  • Hot water may not be continuously available, but we will provide hot water in buckets when needed.
  • During a power cut in government supply, the generator will provide electricity only from 7 pm to 10 pm and 6:30 am to 7:30 am. Rooms have inverters installed for lighting.
  • We exclusively serve vegetarian food.
  • Transportation is available from Rishikesh/Haridwar/Dehradun. Please contact us at +91 7814199093.
  • Changes to booking dates are allowed only for fully paid reservations, subject to availability, and prices may vary for different dates.
  • Room heaters and electric blankets are available upon request and will be chargeable.
  • Room heaters can only be used during periods of government electricity supply.
  • If breakfast and/or dinner are included in the package, room and meal charges will be billed separately as per applicable GST rates, in accordance with government regulations.
  • Parking: Blue Poppy Resort, Auli does not have on-site parking. Guests may use nearby GMVN paid parking at their own cost, or the free government parking located approx. 300 meters away.

Privacy Policy – Blue Poppy Resort, Auli

Effective Date: Jan 2025 onward.

At Blue Poppy Resort, Auli, we are committed to protecting the privacy of our guests. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you stay with us or use our website and booking services.

1. Information We Collect

  • Personal Information: Name, phone number, email address, postal address, and identification documents (as required by Indian law for guest registration).
  • Booking Information: Stay dates, room preferences, and payment details.
  • Website & Online Interaction Data: IP address, browser type, and cookies for improving our website performance and user experience.

2. How We Use Your Information

We may use your information for:

  • Processing reservations and payments.
  • Providing customer service and responding to inquiries.
  • Sending booking confirmations and stay-related information.
  • Complying with legal requirements under Indian hospitality regulations.

3. Information Sharing

We do not sell or rent your personal data to third parties. We may share your information only with:

  • Payment processors to complete transactions.
  • Government authorities as per statutory KYC and registration requirements.
  • Service providers (e.g., IT support) under confidentiality agreements.

4. Data Security

We implement industry-standard measures to protect your data from unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet or storage system is 100% secure.

5. Cookies

Our website may use cookies to enhance user experience. You may choose to disable cookies through your browser settings, but this may limit certain website functions.

6. Your Rights

You may request:

  • Access to your personal data.
  • Correction of inaccurate or outdated information.
  • Deletion of your personal information, subject to legal requirements.

7. Contact Us

If you have any questions about our privacy practices, please contact:
Blue Poppy Resort, Auli
Email: trekforall@gmail.com
Phone: +91 9991142759